Refund & Return Policy

Return requests must be raised through ADAB support within 24 hours of delivery. Items must be unused, unwashed, undamaged, and returned with original tags and packaging where applicable.

If an item arrives damaged, defective, or incorrect, contact us with your order ID and clear photos or an unboxing video. Claims may be declined when the evidence does not show the package opening or the reported issue clearly.

Products may be non-returnable for hygiene reasons, final sale promotions, custom sizing, visible use, missing tags, perfume or makeup marks, wash damage, or customer-caused damage.

Approved refunds are processed to the original payment method or another method communicated by ADAB. Payment gateway and bank timelines may vary after ADAB initiates the refund.