No Refund Policy
All sales are final. ADAB does not offer refunds under any circumstances once an order has been placed and payment has been processed. We encourage you to review your order carefully before checkout.
ADAB policy
Please read this policy carefully before placing an order with ADAB.
Last updated: 6 August 2026
All sales are final. ADAB does not offer refunds under any circumstances once an order has been placed and payment has been processed. We encourage you to review your order carefully before checkout.
Exchanges are available on a case-by-case basis for the following reasons only:
To raise an exchange request, please contact us with your order ID, a clear description of the issue, and a full unboxing video showing the package being opened and the issue clearly visible.
⚠️ An unboxing video is mandatory for all defect, damage, or incorrect item claims. Requests without an unboxing video will not be entertained, no exceptions.
Exchanges are not available for customised or personalised orders under any circumstances. No exceptions will be made.